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Terms of Use

Terms of Use

Updated 11 November 2026

MivoPick is operated by Hangzhou Hangxie Technology Co., Ltd. These terms govern use of mivopick.com and orders placed through this store. Mandatory consumer rights take priority over any conflicting term.

Accounts and accurate information

Provide accurate contact, payment and delivery details, keep your account secure, and notify us promptly of suspected misuse. You must be legally able to enter into a purchase contract where you live.

Product information

We aim to keep descriptions, availability and prices accurate. Screen colours can differ. If a material error affects your order, contact us for an appropriate resolution. Follow the instructions and stated use of the product.

Orders, prices and payment

Your checkout submission is an offer to purchase. An order is accepted when we send an acceptance or dispatch confirmation. We may decline or cancel before dispatch because of stock, a pricing error, payment, delivery or fraud-prevention issues; captured payment for a cancelled order will be refunded. The price, currency and charges collected by us are displayed before payment. Payments are handled by the provider selected at checkout; we do not receive your full payment-card number.

Delivery and returns

Standard handling is 1–3 business days; China-origin transit is estimated at 7–15 business days after dispatch. Standard shipping costs 10% of the merchandise subtotal. See Shipping & Delivery. Eligible returns are accepted within 90 days of delivery under our Returns & Refunds Policy. Consumer protections and legally required remedies remain unaffected.

Acceptable use and intellectual property

Use the store lawfully. Do not attempt unauthorised access, interfere with checkout, introduce malware, impersonate others or misuse reviews. Store content is owned by us or used under licence; commercial reuse requires permission.

Responsibility and changes

Nothing excludes liability or consumer rights that cannot lawfully be excluded. We are responsible for foreseeable loss directly caused by our breach, subject to mandatory law. We may update these terms; the version in effect when an order is accepted generally applies to that order.

Privacy and contact

See our Privacy Policy for information handling. For questions or an order issue, contact MivoPick support. Registered office: Room 16769, No. 260 Jiangshu Road, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang 310000, China.

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